Latest News
The Competition and Consumer Authority today (4th December 2023) hosted a stakeholder workshop in Gaborone to sensitise the business community on the establishment of Complaints Management Mechanisms to ensure timeous resolution of consumer complaints as and when they arise.
Participants were drawn…
The Spanish National Markets and Competition Commission (CNMC) is hosting the 22nd annual conference of the International Competition Network (ICN) in Barcelona from 18th to 20th October.
The network comprises more than 140 competition authorities world-wide from 132 jurisdictions including…
Consumer protection enforcement regulators and other invited guests are meeting in Warsaw, Poland for the International Consumer Protection Enforcement Network (ICPEN) conference.
The three-day conference is hosted by the Polish Office of Competition and Consumer Protection (UOKIK), under the theme…
In pursuit of its mission to protect consumers against unfair business practices, the Competition and Consumer Authority (CCA) has recorded and investigated more than 1400 consumer complaints during the 2022/23 financial year.
The CCA has discovered that in more than 600 cases, customers were not…
The Competition and Consumer Authority (CCA) has received a high number of consumer complaints against some local borehole drilling companies, some of which are involved in unfair and fraudulent businesses practices.
From January 2022 to date, the CCA has received a total of 63 consumer complaints…
