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We are now open for business after the festive holidays. Contact us for any enquiries or complaints on the following platformsWalk in:Head Office: Plot 28, Matsitama Road, Main Mall, GaboroneFrancistown Office: Ntshe House, Second Floor
Phone: (+267) 3934278Email: info@cca.co.bwFacebook:…
The Competition and Consumer Authority closes on Friday 20th December 2024 for the 2024/25 festive holidays. Our offices in Gaborone and Francistown will re-open on Monday 6th January 2025 at 8am.For an emergency you can contact us on these numbers:Gaborone: 73616588 and 73616584Francistown:…
Consumer Rights go hand in hand with Responsibilities. Consumer protection is not the responsibility of only the Authority or businesses. Consumer protection starts with You, the Consumer.
Along with exercising your Rights as a consumer, you have certain Responsibilities as follows:
Responsibility…
Right to Information on Goods and Services: Suppliers are mandated by the Consumer Protection Act to provide information which is accurate, clear and complete, and in plain and understandable language. The prices of goods and services must be displayed in Pula currency. If you walk into any shop…
The Competition and Consumer Authority (CCA), today (5th December 2024), joins the global competition community in observing World Competition Day. On 5th December 1980 the United Nations General Assembly adopted the Set of Multilaterally Agreed Equitable Principles and Rules for the Control of…
